Funky Food Gifts Delivery: Your order will be dispatched within 1 working day by Royal Mail 1st Class. Please allow up to 3 working days for your delivery to arrive.
Guarantee & Returns: If there is a problem with your item or order please contact the returns department as soon as possible and we will do our very best to help you. We want you to be happy!What you can't send back
Sale items: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Urgent Deliveries: We realise that sometimes you need your items ASAP - please contact us and we will do out very best to get your order to you quicker.
Refunds are considered on an individual basis. As we send out all our products in perfect condition can not guarantee that the delivery handling will be perfect all the time despite we make sure that the package labelled properly and clearly about handling. Please contact firstname.lastname@example.org if you have problem with your purchase. Refunds based on proof of damage so it is required to supply photographs about damaged items. Refunds does not include postage fees. Custom orders can`t be refunded.
Lost/Non arrivals: All orders are expected to arrive at the shipping address provided no later than 5 business days after the 'shipped' notification email, this will be extended in seasonal peak times to 10 business days. Orders that fail to arrive at their destination after 15 calendar days will be treated as lost. Customers must contact us within 21 calendar days of the 'shipped' notification to be eligible for a refund, after this time store credit may be offered at our discretion.